Frequent Asked Questions
Ding Caters is the premier catering service in the city for delicious and unique food. We specialize in creating menus that are tailored to your individual needs. We will make sure to provide a delicious selection of cuisines that will satisfy all your daily needs.
For added convenience, we also provide an extensive Frequently Asked Questions section on our website, so you can find all the answers you need quickly and easily.
01
Our Operating Hours?
We deliver and serve Weekdays only. No service on Weekends & Public Holidays.
*We will be close over the 2025 CNY period;
28 January (CNY Eve) - 2 Feb (CNY Day 5).
02
Our Meals Delivery Timing?
Expect your meals between (Lunch: 10.00am to 1.30pm & Dinner: 3.15pm to 7.00pm) weekdays excluding public holidays only. We are unable to provide an exact timing due to the every changing nature of weather and traffic conditions.
03
Our Delivery Fees & Our Service Locations.
Free delivery to all residential addresses.
No additional fees for private condo & apartment delivery.
No delivery to Tuas, Sentosa, CBD & Core Downtown. Please kindly check with us via WhatsApp if in doubt.
04
How Will The Meals Be Served?
Meals delivered in single used food safe grade containers at no additional cost.
All containers in thermal bag to ensure your meal served nice and warm.
Simply return us the empty thermal bag only on the next delivery.
05
Are We Halal?
We are non Halal.
06
Are you SFA (Singapore Food Agency) Licensed?
Yes, we are licensed by the SFA and adhere strictly to SFA food catering guidelines.
07
What are the available payment methods?
You may pay for the package using PayNow or Major Credit/Debit cards.
08
How fast can I expect my meals to start?
We only need 2 days notice if you place your reservation before 6.00pm daily.
09
Our meal skipping policy.
Please kindly inform us 2 business days in advance. Any missed meals will be added towards the end of package; extending the package end date.
10
Customisation (No Spicy & No Seafood)
We will not be able to customise the menu items. However you may select Non-Spicy & No-Seafood Option in the reservation form. For No-Seafood selection, Prawn, Sotong & Shellfish protein/flesh will not be included in the meals. However, do note that we cannot 100% omit or promise omission of seafood ingredients as they may be present in some sauces and also our kitchen is not a seafood free environment.
11
No Beef & Mutton.
We do not include beef and mutton in our meals.